Monday, May 18, 2009

Improving Award Presentations

Sign up for a free webinar on how to improve award presentations called "Creating a WOW! Moment." The webinar takes place Thursday, May 21 and is free to HR professionals and business leaders while space is available.

Mike Byam, author of "The WOW! Workplace" and managing partner of Terryberry will present best practices for award presentations that make a lasting impact on recipients and align with business goals.

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Monday, May 11, 2009

Business is Difficult, Make Recognition Easy

I recently participated in a video interview series for SHRM during their Staffing Management Conference in Las Vegas. It was a great opportunity to share Terryberry's experience as it relates to recognition in a challenging economy, and other than the intense lighting that made me feel like a Big Mac @ McDonalds under heating lamps, it was painless.

As you can imagine much of the interview centered on employee recognition during a recession or economic downturn. We talked from a couple different angles about whether or not employee recognition was more, less, or equally important in an economy like we are currently facing. This wasn't the first time this line of questioning came up and it will most likely not be the last time we'll address it. However, it was the first time I was sure that my response was being recorded so I was ready and bit into it: Effective employee recognition strategies are vital regardless of the state of the economy. Certainly, in a tougher business environment where organizations are asking more from their employees and they have less to give in the way of merit increases or bonuses, it serves a different purpose. Consistently communicating to your people the value of their contribution and the impact they are having is one of a limited number of tools left at a manager's disposal.

As business leaders could we maybe "get away with" less recognition? Sure, you could probably make an argument for this short-term move as employees have fewer opportunities than they have in the past. But we're fooling ourselves if we think people won't remember how they were treated during this time period (they will), and if we don't consistently recognize their efforts, they'll jump ship when the economy begins to turn around.

Short answer: Yes, effective employee recognition practices are as important now as ever!


Tuesday, May 5, 2009

Onboarding - First Impression Recognition

"You never get a second chance to make a first impression." A line that should probably go down in the Catch Phrase Hall of Fame, right next to "Where's the beef?" and "Silly Rabbit, Trix are for kids!"

Clearly one of the reasons it has stood the test of time is the simple truth of the message. First impressions impact our perceptions of people, situations, and organizations. As business leaders, we have a unique opportunity to make a great first impression with new hires from a recognition standpoint at the onset of an employee's tenure with our business. Setting the tone for a new employee's career early will better align you for long term successful relationship. Ensuring that the on-boarding process is a real positive experience lays a strong foundation for a fruitful relationship.

More and more businesses are taking steps like Pre-Hire Recognition Survey

( to learn more about these individual's personal recognition preferences. Does he have a favorite candy bar or soft drink? Does she enjoying being singled out or would she prefer a lower key celebration of her achievements? This type of information allows the manager and the business to recognize the new addition to team in a manner that insures the highest level of engagement and appreciation.

Oh, it also lets you make a great first impression, when the new team member gets to their workspace on the first day to find a Twix Twin bar and a Vitamin Water along with a personal "welcome aboard" note waiting for them!

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